Meet Our Franchisors

Susie Gibbs

Franchisor - Southern Sydney and Central Coast

I’m Susie the Franchisor for Southern Sydney and the Central Coast.

I have been with Jim’s since 2011 and became actively involved with the Dog Wash division in 2012. In my previous working life training and education has been something I have always been passionate about so helping franchisees build a successful business and live the dream is extremely rewarding.

I have a great team of franchisees and encourage everyone to share their day to day experiences so we can all grow as a division. I am fortunate to have some great trainers in my area and there is always someone wanting to help.

Being involved in a franchise is all about the support and you will receive plenty. There are over 120 franchisees from around Australia wanting to help you and then you have help from Jim and others within the division.

I would love to help you live your dream, so if you love dogs and think this could be for you, call me and let me help you start your own business.

Rachel Mounter

CEO

Rachel has been with Jim’s for a total of 13 years. “ I love watching new franchisee’s start their business and watching them grow both personally and financially on their Jim’s journey.

It’s very satisfying knowing that I played a part in someone’s success story. And watching their journey from a new nervous business owner to a very confident and successful business owner.

Rachel received a platinum award for outstanding franchisee support in 2019.

Sharon Connell

Divisional Franchisor

Sharon started her career with the Jim’s Group in 2014 as a franchisee. She commenced the role as Divisional for Jim’s Dog Wash in August 2017 and loves helping new franchisees start their own career with Jim’s. To watch Sharon’s interview https://www.youtube.com/watch?v=XZCXPbXBzMc